Privacy Policy

UGN, Inc. cares about your privacy rights and protecting your data online. We want to provide you with the information you need to be in control of how your data is used by us. This policy explains our data protection and privacy practices. This applies to and content and landing pages within it.

If you have any questions about our privacy policy, please email us at

By accessing or using our website, you acknowledge you have read, understand and agree to the terms of this privacy policy and our website terms of use. If you are not ok with anything contained here you can exit the site.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Types of Information Collected and Uses of Collected Information

We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Indentifiable Information. Personally Identifiable Information is information that identifies a specific End Uers. When you engage in certain activities on the website, such requesting information about our services, applying for a job, or signing up for our newsletter (collectively, "Identification Activities"), we may ask you to provide certain information about yourself.

It is optional for you to engage in an Identification Activity.

If you decide to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, telephone number, and date of birth.

Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. For example, if you want to sign-up for our email newsletter but do not want to provide an email address, we, unfortunately won't be able to subscribe you or send our email newsletter.

We use Personally Identifiable Information to provide products and services to you, enhance the operation of the website, improve our marketing and promotional efforts, analyze website use, improve our product and service offerings, and to tailor your experience with third parties.

For example, if you send our customer service an email we may use your comments and feedback to tell others about our services and may post your comment in our marketing materials or on our website. If your comments may contain personal information such as your name, we will obtain consent from you to post your name along with your comment prior to posting your comment for public view. In addition, if you use our website to send information or a product to another person, we may store your personal information. We may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including our Website Terms of Use and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.

Non-Personally Identifiable Information. Non-Personally Identifiable Information is information that does not identify you personally but tracks activity online and how you interact with our site.

This type of information may include things like:

  • Browser type you use while visiting our site;
  • The type of technology you visit our site with (mobile, tablet, or desktop);
  • How, or from where, you've come to our site;
  • The website you visited prior to coming to our website. And the website you go to when you leave.
  • Pages you visit and how long you stay on them while on our site;
  • Your Internet Protocol ("IP") address.

We, and/or our authorized third party service providers and advertisers, may automatically collect this information when you visit our website through the use of electronic tools like Cookies and Web beacons or Pixel tags.

We use Non-Personally Identifiable Information to troubleshoot, administer the website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized third party service providers and advertisers to measure the overall effectiveness of our online advertising, content and programming.

Release of Personally Identifiable Information

We will not share, sell, rent, or trade your Personally Identifiable Information with other parties except as provided below:

  • We may share your information in a business transfer. As with any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy and you will be able to change or delete it at any time.
  • We may share your information for our protection and the protection of others. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website; enforce or apply this Privacy Policy, our Website Terms of Use or other agreements; or protect the rights, property or safety of the website, its users or others.

Release of Non-Personally Identifiable Information

We may disclose or share Non-Personally Identifiable Information with partners, affiliates and advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with third-party advertisers and other parties as provided below:

  • We use third-party advertising companies to serve ads when you visit our website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about jobs or products that may be of interest to you.
  • We also use third-party service providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our website visitors. This allows us to constantly improve the quality of our site and your experience here. It helps us provide content you need, when you need it, and understand where to best distribute that content so it gets in front of people who will find it useful. We may also publish this information for promotional purposes or as a representative audience for advertisers. This NOT Personally Identifiable Information, only general summaries of the activities of our website visitors. Such data is collected on our behalf, and is owned and used by us.

Updating and Correcting Information

We believe that you should have the ability to access, edit, and delete the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by clicking the "unsubscribe" or "manage profile" link in any email we send, or sending us an email at Please indicate your name, address, and what information you would like to update when you contact us.

We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the website. In addition, it may be impossible for us to completely delete all of your information because we preiodically backup information.

User Choices on Collection and Use of Information

As discussed above, you can always choose not to provide information, although it may be required to gain access to certain content or be part of certain activities on the website.

As a condition of purchase of our products or job applications, we will send you administrative emails. We will send you information regarding your purchases, updates about our products, or status of your job application. You cannot opt-out of these administrative emails. These emails concern your activity with our products and on our website and include emails regarding your account requests or inquiries and purchases of products.

When you purchase our products or work with someone on our team, we will ask if you'd like to receive promotional emails. In contrast to administrative emails, you do have a choice with respect to promotional emails and educational emails.

  • Promotional emails advertise our products and services.
  • Educational emails provide information useful for you and your business.

If you do not want to receive promotional or educational emails from us, you may elect to opt-out of receiving them, either when asked originally or at anyt time after registering by emailing us at, contacting your sales representative, or by hitting the "unsubscribe" button or "update settings" link at the bottom of any of our emails. When contacting us, please indicate your name, address, email address, and what promotional emails you do not want to receive.

Security of Information

We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information.

Your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100 percent secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the website and are not responsible for the actions of any third parties that may receive any such information.

Data Tracking and Cookies

Cookies: To facilitate and customize your experience with the website, we may store cookies on your computer. A cookie is a small text file that is stored on a user's computer for record-keeping purposes which contains information about that user.

We use cookies to save you time while using the website, remind us who you are, and track and target your interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use third-party advertising companies to display advertisements on our website. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by our website only and does not cover the use of cookies by any Advertiser.

Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies, please note that if you decline or delete these cookies, some parts of the website may not work properly.

Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email. pixel tags and web beacons generate a Non-Personally Identifiable notice of that action

Job Applicants

Most of our job applications go through third-party temporary placement agencies. In order to apply for a job, these agencies will collect and store your personal information. While we work to ensure we only collaborate with agencies who uphold the same data privavy and protection standards as we do, we recommend you contact these agencies directly if you are concerned with the integrity of your data held with them.

Privacy Policies of Third Party Website

This Privacy Policy only addresses the use and disclosure of information we collect from you on Other websites that may be accessible through this website have their own privacy polocoes and datac collection, use and disclosure practices. If you link to any such website, we urge you review the website's privacy polocy. We are not responsible for the policies or practices of third parties.

Miscellaneous Privacy Issues

Children. Minors under the age of 18 may not use the website. We do not knowingly collect personal information from anyone under the age of 18, and no part of the Website is designed to attract anyone under the age of 18. UGN, Inc. does not sell products for purchase by children.

Public Areas. We may provide areas on our website where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can review products, and ask questions. This information may be accessible by other consumers and companies. Other subscribers will read your postings so please use caution when posting any personal information. We do obtain consent from our users to post their name along with their reviews.

Notice of Privacy Rights to California Residents. California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the "Act") and the California Business and Professions Code. As required by the Act, we will provide you with the categories of Personally Identifiable Information that we collect through the Website and the categories of third-party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or standard mail to the address found below. When Contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with Affiliated Businesses or Marketing Partners. The request should be sent to the attention of our legal department, and labeled "California Customer Choice Notice." Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.

Contacting Us

Corporate Address
2650 Warrenville Road , Suite 300
Downers Grove, IL 60515
(773) 437-2400

For Customers
Customer Service or Product Inquiries:
Job Applicants:

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