The Quality Manager plans, coordinates, and directs quality and continuous improvement program designed to ensure quality control, quality assurance and continuous improvement of the production of products consistent with established UGN standards to ensure product acceptance meets customer requirements.  This position is part of our team in our new Monroe, Ohio facility.


  • Plan and oversee the quality control functions, inspections, material review, corrective action, and associated reporting of information to assure the quality of product or component.
  • Investigate internal and external quality issues, propose corrective actions and reports findings.
  • Review and report customer quality ratings and propose corrective action with the responsible areas.
  • Maintain customer contacts to resolve quality issues at customer locations.
  • Investigate RGA requests, propose action and report to management.
  • Administer quality assurance functions of advanced planning and engineering.
  • Recommend and implement with the Quality Coordinator through the customer approval process, any design modification to ease potential manufacturing liabilities at UGN or at the customer.
  • Follow-up with proposed course of action where tolerance deviations must be negotiated.
  • Maintain record of Customer Specification Revisions in compliance with vendor and UGN quality requirements.
  • Assist in supplier quality development where applicable.
  • Assist in developing TS16949 based procedures and instructions.
  • Prepare and present technical and program information to the management team.  Participate in quality management teams within UGN.
  • Direct workers engaged in inspection and testing activities to ensure continuous control over materials, facilities and products.  Design and implement quality training programs for key personnel.
  • Maintain a working knowledge of government and industry quality codes and standards.
  • Directly supervises all Team Members in the Quality Department. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



  • Bachelor degree (B.S. or B.A.) from an accredited  four-year college or university; and five to seven years related experience and/or training; or equivalent combination of education and experience
  • Proficiency with Microsoft Office applications--Word, Excel, Access, and Microsoft Outlook; internet software.  SPC and computer courses including an association of combined education and experiences in Quality Control.
  • Strong communication skills, interpersonal skills, and ability to form positive relationships with all customers is important.
  • Good problem solving and troubleshooting skills a must.  Knowledge of customer's standards and specifications important.
  • Maintain working knowledge of TS/ISO requirements; familiarity with Japanese auto industry preferred.


To apply, please email your resume to Lisa Jurack at li*********@ug*****.com