SMS Privacy Policy

Effective Date: 10/1/2025

At UGN, we are committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your personal information when you opt in to receive SMS messages from us.

What Information We Collect

When you opt in to our SMS messaging service, we collect:

Your mobile phone number
Your name (if provided)
Any preferences or responses you submit via SMS

How We Use Your Information

We use your information to:

Send you SMS messages related to IT system alerts, supplier coordination, and internal communications
Respond to your inquiries or requests
Improve our communication services

We do not sell or share your personal information with third parties for marketing purposes.

Message Frequency

Message frequency may vary depending on operational needs.

Message & Data Rates

Standard message and data rates may apply. Please check with your mobile carrier for details.

Help & Support

Reply HELP to any message.
You can also contact us at https://support.ugn.com

Opt-Out

You can opt out at any time by replying STOP to any message and you will no longer receive SMS messages from us.

To view our Terms & Conditions, visit our website at https://ugn.com/sms/terms_conditions