Customer Service: What the Experts Can Teach UsWe all use quotes from experts or famous people to illustrate ideas we want to get across to other people.

But, says Jason Brick, a contributor to Open Forum, you can’t just share these quotes with your staff and expect them to get it. “You’ve got to act on it yourself so your team learns by your example.”

Brick suggests applying some of these “compelling customer service quotes” to your business: (more…)

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