The Most Important Leadership Quality One Can Have

The Most Important Leadership Quality One Can Have

Leadership qualities. Leadership traits. Characteristics of a good leader. Google any of these phrases and you find plenty on these topics. But, if you try to narrow down the search to the single, most important leadership quality, you’ll come up with relatively few...
Leadership Means Saying No

Leadership Means Saying No

The Time magazine article, “A Successful Leader Has to Learn to Say No,” begins with a quote from former British Prime Minister, Tony Blair, “The art of leadership is saying no, not yes. It’s very easy to say yes.” Why is Saying No an Art of leadership? I have...
Leaders Need To Reduce Their Say/Do Gap

Leaders Need To Reduce Their Say/Do Gap

All employees intently listen and watch their leaders. Therefore, it is no surprise that employees have a well-honed sensitivity to leaders who declare or promise things and then either fail to, or take forever to, deliver on a promise. Leaders who exhibit this...
Three Steps to A More Successful Sales Process

Three Steps to A More Successful Sales Process

There is a saying that gets circulated often…“Who calls anymore?” The days of the cold sales call and door-to-door salesmen are long gone. In fact, our prospects don’t even want to talk to someone until they are very close, if not completely, ready to make a purchase....
Reframe Problems for a Positive Outcome

Reframe Problems for a Positive Outcome

Golf can be a frustrating game. It’s been said, no matter how good you are, you can have great days and horrible days. When you start playing horribly, it seems to aggravate itself because the frustration increases and the level of play continues to degrade in a...
Four Rules for Effective Delegation

Four Rules for Effective Delegation

A topic of conversation pretty frequently in my Vistage meetings is delegation. Business leaders of all sized companies ask, “How do I know when it’s time to give up something? How do I know what is the best use of my own time vs. someone else’s? How do I hand...