LEAN Management, Resource
Leadership begins with asking the right questions. Your job as a Lean manager is to collect data gathered through observation, study, conversation, and more, analyze it, discover efficiencies, and then convey your vision for improvement to key persons. You cannot have...
Net Promoter Score, Resource
On the even of the Facebook IPO in 2012, GM announced they were pulling their Facebook ads . Their argument was age old the lack of return-on-investment. An article in PR Daily, boldly states they aren’t measuring ROI in their social media efforts. They are more...